Privacy Policy

This policy explains what personal data AlienAlgoAI (“AlienAlgo”, “we”, “us”) collects, how we use it, who we share it with, and the rights you have over it.

Key points

We do not sell your personal data.

We do not use advertising or cross-site tracking cookies.

We never receive your broker login or password.

Information we collect

Account data
The email address you register with, and any profile details you choose to provide.
Usage data
Your settings, saved chart layouts, drawings, watchlist and AI chat history. We store these so that your workspace is available across your devices.
Trading and account data
If you connect MetaTrader 5, the Expert Advisor running in your own terminal sends us your account state and trade history. We never receive your broker login or password.
Payment data
Payments are handled by third-party payment processors. We do not store full card numbers or wallet details.
Technical data
Standard server logs, such as request metadata, used to operate and secure the service. We do not log passwords, keys or tokens.
Public-site measurement
Daily aggregate page-view counts by country (derived at the hosting edge), public landing section and external referrer hostname. These totals contain no IP address, account identifier, cookie ID, device fingerprint or individual visitor journey, and are retained for up to 90 days.

How we use your information

  • To provide and personalise the platform, including your workspace, analysis, signals and automation.
  • To manage accounts, process payments, administer Signal Credits and purchased feature access, and provide support.
  • To secure the service and prevent abuse.

Where UK or EEA data-protection law applies, we process account and service data to perform our contract with you; security and service-improvement data in pursuit of our legitimate interests; and data where we are required to do so by law. Where we rely on consent, we will ask for it, and you may withdraw it.

Service providers

We use service providers to operate the platform, including cloud and infrastructure, payment processing, market-data and news, and AI/LLM providers. They process data only to deliver their part of the service. We do not sell your personal data.

Some providers may process data outside the UK or EEA. Where required, we rely on appropriate safeguards for these transfers, such as adequacy regulations or approved contractual protections.

Cookies and local storage

We use essential sign-in cookies and local storage to maintain your session and settings. We do not use advertising or cross-site tracking cookies. Public-site measurement relies on daily aggregates only: it sets no analytics cookie and does not identify individual visitors. Where required, we display a consent notice.

Retention

We keep account and workspace data for as long as your account is active. Unverified accounts may be removed after a set period. You may request deletion of your account and associated data.

When data is no longer needed, we delete or anonymise it, unless we must retain it for legal, fraud-prevention, accounting or dispute-resolution purposes.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data. To exercise these rights, contact [email protected].

Where UK or EEA law applies, you may also have the right to restrict or object to our processing, and to complain to your local data-protection authority, including the UK Information Commissioner's Office.

Contact and data controller

Questions about this policy: [email protected].

AlienAlgoAI is the controller of the personal data described in this policy. The platform is operated from the United Kingdom by Adeosun Olamilekan Moses (Founder & Creator) and Nicole Kashiri (Co-Founder). For our current legal-entity details or postal address, please contact us at the email address above.

We may update this policy from time to time, and material changes will be posted on this page. By using AlienAlgo, you accept this policy and our Terms.