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Contact & support

We're happy to help with your account, MT5 automation, billing or the affiliate program.

Email

[email protected]

The fastest way to reach us. Include your account email and, if it's a bug, what you did and what happened.

In-app feedback

Signed in? Open the app and use Send Feedback (in the chart's Analysis hub, the “Something's not working? Chat us now” button) — it reaches the same inbox with your context attached.

Common help topics

See the FAQ for quick answers, Features for what each tool does, and Security for how your data and broker connection are protected.

Affiliate program

Questions about referrals and payouts? Visit the Affiliate program page.

Support relates to the AlienAlgo platform. We can't give financial advice or manage your trades for you. Trading involves risk of loss.